Steve was un-phased when coping with the challenges of narrow lanes, restricted spaces and the unexpected. He ensured that we arrived at each destination in very good time and was punctual in picking us up. As party leader, I had no need to worry or stress about whether we would keep up with a tight schedule. We had total confidence that we were in safe and experienced hands. Equally important, Steve developed an excellent rapport with the party from the outset and was cheerful, friendly and immensely helpful with our luggage and the needs of our party, some of whom were less mobile. He made a vital contribution to the success of our trip.